COVID-19 Resources

This information was updated on January 2021

Commerce Chenango continues to extend our services and advocate for all businesses and groups in Chenango County throughout the pandemic.  Visit to keep up-to-date on industry reopening phases, or for daily updates, and for information on vaccine guidance and protocols.

Our doors continue to remain closed to the public for safety purposes, but someone from the staff is here Monday-Thursday 8:00 – 5:00 p.m. and Friday until 4:00 p.m. Please contact Commerce Chenango at 607-334-1400 or email us if you have any questions, or would like to make an appointment to see one of the staff.

Quarantine Requirements For Exposure To COVID-19

Consistent with recent CDC guidance, quarantine for individuals exposed to COVID-19 can end after ten days without a testing requirement if no symptoms have been reported during the quarantine period.

  • Individuals must continue daily symptom monitoring through Day 14;
  • Individuals must be counseled to continue strict adherence to all recommended non-pharmaceutical interventions, including hand hygiene and the use of face coverings, through Day 14.
  • Individuals must be advised that if any symptoms develop, they should immediately self-isolate and contact the local public health authority or their healthcare provider to report this change in clinical status and determine if they should seek testing.

These quarantine requirements are also applicable to travelers who are not essential workers and/or who did not complete the testing requirements described in Executive Order 205.2.

Travel Guidelines

The new guidelines are in effect that allows out-of-state travelers to “test out” of the mandatory 14-day quarantine. Check out what’s different HERE.

Local health departments will validate tests, if necessary, and if a test comes back positive, will issue isolation orders and initiate contact tracing. The local health department must make contact with the state the traveler came from, to ensure contact tracing proceeds there as well. All travelers must continue to fill out our traveler form upon arrival in New York State to contribute to New York State’s robust contact tracing program.

The travel guidelines require all New Yorkers, as well as those visiting from out of state, to take personal responsibility for compliance in the best interest of public health and safety. For general inquires contact the call the Hotline: 1-888-364-3065 or Ask a Question. To file a report of an individual failing to adhere to the quarantine pursuant to the travel guidelines click here or call 1-833-789-0470. Individuals may also contact their local department of health.

Funding Opportunities

DCC COVID Loan Fund ~

Development Chenango Corporation (DCC), the Economic Development arm of Chenango County and part of Commerce Chenango, Inc. recently announced a new loan opportunity for Chenango County businesses needing financial help amid the COVID-19 pandemic.
The loan funds, with a maximum amount of $25,000 per project, can be used to reopen your business, hire back employees, replenish your inventory, or for working capital. Funds may be used for equipment or rebuilding if it pertains to COVID-19 related loss or injury; they cannot be used for additions or capital improvements unless there is a specific need related to the new COVID-19 operating guidelines. Streamlined and simplified for a quick turnaround, this is a rolling submission process and funds will continue to be awarded until the money is depleted.

For more information, email or call Kerri at 607-334-1404.

The New York Forward Loan Fund (NYFLF) ~

This is a new economic recovery loan program aimed at supporting New York State small businesses, including Minority and Woman-Owned Business Enterprises (MWBEs)**, nonprofits, and small landlords that have been excluded by other relief and recovery efforts, as they reopen after the COVID-19 outbreak and NYS on PAUSE.

The NYFLF targets the state’s small businesses with 20 or fewer full-time equivalent (FTE) employees (90% of all businesses), nonprofits and small landlords that have seen a loss of rental income. The NYFLF is specifically timed to support businesses and organizations as they proceed to reopen and have upfront expenses to comply with guidelines (e.g., inventory, marketing, refitting for new social distancing guidelines) under the New York Forward Plan. For additional information about the program visit

Families in Need and Community Programs

Families in Need Can Call Chenango United Way

Families in need of food, rent/utility assistance or childcare may call the United Way offices at 607-334-8815 for a referral to one of the programs collaborating with the Chenango United Way and the Chenango Area Recovery Team (CART) on COVID 19 assistance. Some of those organizations include; Roots & Wings at Catholic Charities, Emmanuel Episcopal Church’s Our Daily Bread and Emmanuel Mission, Oxford’s Taste N See Soup Kitchen, Chenango County Area Agency on Aging, Chenango Health Network, The Place, Norwich Family YMCA, Family Enrichment Network or one of several other community programs.


The Supplemental Nutrition Assistance Program (SNAP) issues electronic benefits that can be used like cash to purchase food. Learn more to see if you are eligible and apply for SNAP here: Our local food banks can also help with this application. Additional food bank resources can be found by calling: Food Bank of the Southern Tier – (607) 796-6061 or Food Bank of Central New York – (315) 437-1899.

Health Information and Updates


Bassett Healthcare: 607-547-5555 or visit

Chenango County Health Department:

UHS Chenango Memorial: (607) 337-4111 – To be evaluated online through the UHS Virtual Walk-in visit


NYS Health Department:

Mental Health Counseling: New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314


Centers for Disease Control (CDC):

Federal/National Resources

Association of Chamber of Commerce Executives (ACCE):

National Restaurant Association:

New York State Tourism Industry Association:

Small Business Development Center:

U.S. Chamber of Commerce:

U.S. Department of Labor:

U.S. Small Business Administration: Small Business Guidance & Loan Resources –

U.S. Travel Association:

Chamber Events